Customer
Anecoop France
Location
Perpignan, France
Spokesperson
Export– Fruit, Vegetables
We’ve had the pleasure of working with Anecoop France for several years now. We spoke with Stéphane Chabrol, Sales Manager, to discuss their journey with Consentio and the goals they aimed to achieve through our platform. Discover how Consentio is transforming Anecoop France’s operations, improving efficiency, and driving meaningful change!
Anecoop France is one of the key subsidiaries of the Anecoop Group, a global leader in the fruit and vegetable export industry, with a turnover of one billion euros in 2023. As one of Spain’s leading exporters, Anecoop operates on an international scale, primarily supplying major supermarket chains across Europe.
"Now, communication with our buyers is much smoother, allowing us to ensure timely deliveries and maintain optimal stock levels. "
-- Stéphane Chabrol, IT Director, Anecoop France
Of course! Anecoop is a leading agricultural cooperative in Europe, specializing in the production and marketing of fruit and vegetables. We work with over 70 member agricultural cooperatives and hundreds of individual producers for the Anecoop Group. As Sales Manager at Anecoop France, I’m responsible for managing day-to-day operations with purchasing centers.
Before using Consentio, we struggled to process orders efficiently. Our work was mostly manual, and we needed a tool to automate tasks and increase our daily productivity. Consentio turned out to be the perfect solution, integrating seamlessly with our existing systems while offering an intuitive interface. For example, since its implementation, we have significantly reduced order errors. Previously, during peak hours, we often missed product lines, made pricing mistakes, or entered incorrect quantities when handling large orders.
Consentio has simplified our order management, solving issues that previously hindered effective communication with our buyers. Now, communication with our buyers is much smoother, allowing us to ensure timely deliveries and maintain optimal stock levels. Additionally, the ability to customize the platform to our specific needs has been a real asset. We’ve also seen an improvement in our profitability and a reduction in product losses.
We’re also looking to integrate new features from Consentio, such as predictive analytics, to anticipate customer demand and optimize inventory. We’re excited to collaborate with Consentio to develop even more innovative solutions!
Beyond improving the efficiency and profitability of our operations, what I appreciate most about Consentio is the customer support. Whenever we had a question or issue, the Consentio team was incredibly responsive and helpful. For example, when we encountered a problem while integrating new features, the Consentio technical team worked closely with us to resolve it quickly. Moreover, the intuitive user interface really helped our team adopt the platform easily, reducing the necessary training time.
